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Returns & Refunds

There's an error with my order

In this unlikely event, please contact us using one of the methods below:. Online:. The quickest way to get in contact is using our online form. Phone:. 0333 003 1671Lines are currently open 8am-6pm Monday-Friday and 9am-5pm weekends and bank holiday

Returns Policy

All of us at Woolmans genuinely care for our customers and insist that the quality of all our plants and level of customer service are of the highest standards - we want you to enjoy shopping with us. However, we are only human and very occasionally

Satisfaction Guarantee

All of us at Woolmans genuinely care for our customers and insist that the quality of all our plants and level of customer service are of the highest standards - we want you to enjoy shopping with us. However, we are only human and very occasionally

How do I amend my order?

If you change your mind about the products that you've ordered, please get in touch using our online form.When amending your order, please state:- If you'd like to add any items- Edit any quantities that you've ordered- Remove any items

How do I cancel my order?

An order can only be cancelled prior to processing and/or dispatch.If you'd like to cancel your order, you can do so by completing the contact form.Unfortunately, if the order has already been processed by our warehouse, it will be too late to preven